SHIPPING POLICIES

shipping guidelines

delivery times
 Below you will find the average delivery time for all our orders:

  • Once an order is placed, we require 1-3 business days to process. During the week this usually takes one business day, but orders placed on Friday evenings or weekends may take a little longer.
  • After your order has been processed, it will be shipped. Delivery takes an average of 8-12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers, but if you have any questions or further concerns, please do not hesitate to contact our customer service team.

ordering process
The ordering process at Couture Munich is designed to be as simple as possible:

  1. Visit the product page and add the desired product to your shopping cart by clicking the “Add to Cart” button .
  2. Review the selected variants. If everything is correct, click "Continue to checkout" .
  3. On the information page, enter your correct address details. Make sure all information is complete and correct. Then click "Proceed to Shipping" .
  4. On the shipping page you have the opportunity to check your address again. Shipping is free for all orders. Then click on "Continue to payment" .
  5. Choose one of the following payment methods:
    • Klarna (purchase on account)
    • credit card (AMEX, Mastercard, Maestro, Visa)
    • PayPal
    • EPS
    • Sofortüberweisung

Once you have chosen the payment method, click "Complete Order" and follow the instructions to complete the order. If you encounter any problems, please contact us at support@couture-munich.com .

shipping costs
 We cover the shipping costs for every order, regardless of the order value. All products are delivered free of charge directly to your door.

shipping your order
Have you found the perfect look or the right accessory with us? Then you'll want to receive your order as quickly as possible! That's why we make sure that your order is processed and shipped immediately.

To ensure fair prices for our products, we bundle orders and ship them together once the minimum quantity is reached. We thank you for your understanding and support in creating a more sustainable world.

Important note: Due to the high volume of orders and possible delays caused by the current Corona crisis, delivery times may be longer. We will do our best to process your order as quickly as possible.

If you have any questions or urgent concerns, please contact us at support@couture-munich.com . Our service team will be happy to help you.